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Frequently Asked Questions:
What is the "Ultimate Business Card"? In reality, it is a fast and easy mobile website. The "Ultimate Business Card" makes your business easily available to mobile users. Millions of people are now using their mobile phones to surf the Internet and look for information and services. MobiTalki ensures that your customers can easily find you business anywhere, anytime. Millions of people are now using their phones to surf the Internet and look for information and services. With Mobitalki's "Ultimate Business Card" your business is easily available to mobile users. A "mobile site ensures customers can easily find your business anywhere, anytime. Thanks to its intuitive and easy-to-use interface, customers get immediate access on their mobile phone to all the key information about your business and are able to contact you with just one click or touch. It is the perfect solution to the rapidly growing number of mobile web users. Now with your "Ultimate Business Card" or mobile site you can provide them with an easy and welcoming way to connect and engage with you. This is the perfect solution for any one looking to capture more business from mobile users. It helps you increase your visibility and maximize every lead! What Are The Benefits of "The Ultimate Business Card"? With the "Ultimate Business Card" or mobile website you can reach a broader audience. Recent studies show that the mobile web is the place to be: 43% of consumers use their browser to access the internet on their phone, and 68% of consumers indicated that if they knew a website had a 'made-for-mobile' version, they would make a point to visit it over the standard website. Of mobile users that had a bad experience on a website (e.g. navigation was difficult because the site wasn't optimized for mobile browsing), 61% said they would not revisit the site. You can now tap this exploding mobile audience by offering a way to find and engage with you quickly and easily. Why is the mobile web important? There are over 5 billion mobile phones in active use worldwide: 4 times more than PCs. Your customers are already looking for you on their mobile phones. This is a huge opportunity for your business you don't want to miss. If your business is not on the mobile web, your customers won't be able to find you! How are Mobile Web sites different than PC sites? Mobile websites are built to exploit the special characteristics of mobile phones and mobile users to provide the best possible experience to users. Besides adapting to the smaller screen of a mobile phone, they are also made easier to navigate using touch or a keypad and provide more direct access to the information that a customer is more likely to need while on the go. Even on high-end devices with large touch-screens, a made-for-mobile Website helps your visitors quickly become happy customers with content and a design that is suited to someone in a mobile context for example, customers can use the unique features of the mobile phone to contact you such as the "Call Us" feature. With one touch they call your business. With the "Find Us" feature, a Google map shows your business address and allows the customer to obtain directions from their present location to your business. Will this replace my desktop site, or be in addition to my desktop site? The "Ultimate Business Card" extends the reach of your business to the mobile Web, allowing you to provide your mobile visitors a fast and easy way to learn about your business and contact you with one click. Your existing web site is aimed at giving a full and comprehensive picture of your business, the "Ultimate Business Card" allows you to deliver immediate access to what matters most when on the go. The two sites are complimentary and work together to make sure your customers are getting the most appropriate experience for their context and their device. For customers who do not yet have a desktop site and are maybe daunted by the prospect of having to build one, the "Ultimate Business Card" offers an easy way to get up and running with a website that will work on both the PC and mobile phone. What problems does a "mobile website solve? Studies show that visitors who access a full web site on their mobile phones complain about how much time and data is required to load the site and how hard it is to find the information they need. Most of these customers abandon such sites quickly out of frustration and are unlikely to return and, worse yet, look for a competitor with a more mobile-friendly site. The ""Ultimate Business Card" resolves these problems and satisfies your mobile visitors by giving them quick and easy access to the key information about your business. Your "Ultimate Business Card" is designed with the mobile user in mind. You save them time and money, and you easily convert them into happy, paying customers. How will people actually get to my site? There are four ways by which users can reach your site. #1. The easiest way is to promote the site to your customers. For example, using your mobile phone you can send links via text message for your mobile site to your customer's mobile phone so they always have your information in hand. #2. The second way is via search. Users on mobile devices increasingly see mobile sites returned in search results, so you "Ultimate Business Card" will increase your business's visibility to mobile and PC users. #3. Third, add a link on your desktop website to your mobile site. This will help increase awareness that the mobile site is available. This functionality is offered as part of the mobile package, and can be easily put in place by the designer of your desktop website. #4. Fourth, Mobitalki can provide automatic redirection of mobile users from your business site to your mobile site, so they are guaranteed a good experience. This more advanced capability requires a designer to embed the provided functionality into your business website. How does MobiTalki's "Ultimate Business Card" help to increase a site's visibility in mobile search engines? Your mobile site is built using good practice recommendations, as outlined in Google's Search Engine Optimization Guide, which includes creation of a sitemap, well defined page titles and descriptions, optimized site structure for navigation, good URL structure, optimized robots.txt, and site submission to directories. In addition, you can provide keywords for your business and individual pages (on page SEO), which are used to assist search engines to rank the site's relevance to an end user's search request. Links to social network sites will also assist in this process. How Is My Mobile Site Built? When you sign up for your mobile site or the "Ultimate Business Card", you get access to our user friendly Setup Assistant which puts you in charge of your site's look and content. With the Setup Assistant your site can be changed whenever you wish. What Is Included With My Mobile Site or "Ultimate Business Card"? The following is included with your new mobile site or "Ultimate Business Card" package:
Does The Mobile Site Include Analytics? Yes. You can track how much traffic is coming to your site. You also have the option to add Google Analytics to your site. Does It Work On Any Device? Yes. The MobiTalki mobile site delivers a great experience not only on Smartphones but on any mobile device which helps convert mobile traffic into customers. Will Google, Yahoo and Bing Find My Mobile Site? Yes. Your mobile site is built using good practice recommendations, as outlined in Google's Search Engine Optimization Guide, which include creation of a sitemap, well defined page titles and descriptions, optimized site structure for navigation, good URL structure, optimized robots.txt, and site submission to directories. In addition, the customer can provide keywords for their business, which are used to assist search engines to rank the site's relevance to an end user's search request. Links to social network sites will also assist in this process. Can I Make My "Ultimate Business Card" Available In Other Languages? YES! The following languages are available: English, German, Spanish, Brazilian Portuguese, French, Dutch,Chinese (Simplified) and Japanese.
How often can I update/change my site? Are there additional costs for that? You can easily use the Setup Assistant at any time to make all the changes you want. There is no extra charge, so feel free to experiment and find the best way for you to use your mobile site to grow your business. How much time will I need to set up my MobiTalki site? From the time you order, you will have your new mobile site or "Ultimate Business Card" within 24 hours. MobiTalki makes the process fast and easy. Making any changes to pre-selected content is very easy. The Setup Assistant is highly intuitive and will guide you through each feature change you want to include. Domain Name questions - you can use any domain name! Yes, any domain can be used. Is a .mobi domain name required? A .mobi domain name DOES have some important advantages. That said, your mobile site does not require a .mobi domain name. We will take the domain name you place in the order form and create yourdomain.mobitalki.com, so that you have no domain costs. It is recommended to use a .mobi domain for a mobile website eventually, to communicate to the end user that the site is mobile friendly, and to assist search engines to recognize it as a mobile site, and you can change to later if you prefer. Technical Questions For my new mobile site to work, is an existing website required to use as a source site? No . However, if you do have an existing website you can keep the information on your mobile site in sync with information on your existing site. But if you don't already have a website, your mobile site or "Ultimate Business Card" can easily be a standalone website. How soon is the "Ultimate Business Card" live? When we notify you within 24 hours or your order, you will be open for business. Depending on the domain you are using, there might be a certain delay as a result of how quickly the nameservers information propagates on the Internet. How quickly are changes made on a source site reflected on the mobile site? When content on a source site is modified, which is linked from the mobile site, changes are reflected immediately. Changes to content such as phone numbers and addresses are not reflected if they have been confirmed as correct via the Setup Assistant. You will need to modify that information manually in the Setup Assistant which is easy to do. What browsers, phone types and cellular services are supported? MobiTalki's mobile site is the most comprehensive and advanced database of mobile phones types and services in the market. This technology adapts itself dynamically to the specific phone in the hand of your visitor. From high-end touch-screen devices to lower-end phones, MobiTalki guarantees the best possible mobile experience to all your mobile customers. How many users can the site handle? The mobile site leverages one of the most advanced technologies to ensure scalability and fast response even in the moments of highest pressure. How much content can the mobile site hold/support? There is no technical limitation to the amount of content that can be put on the site. However, since the site is for mobile consumption, it is recommended to limit content to only that which is of value to the mobile user. Where is it hosted? Will this company also be hosting my desktop site? Your business's desktop website is unaffected by the use of the mobile site. How do custom links work? You can add links to you mobile site as desired. Links to content on your own site, or to third party sites. Can I use two different telephone numbers (i.e. landline and mobile phone) on the Call Us link? Currently, you can only put one number. So it would be recommended to use your main business number. You could provide additional phone numbers within the feature. |
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